Privacy Policy – 3pattisky Data Protection & Your Rights

3pattisky is an online gaming and sports betting platform operating at 3pattisky.ws, serving registered players primarily based in Pakistan. References to "3pattisky", "we", "us", or "our" throughout this Privacy Policy refer to the operating team responsible for the 3pattisky platform and its associated services.

3pattisky acts as the data controller for personal information collected from registered users and visitors to the platform. This means we determine the purposes and means of processing your personal data. Where we engage third-party service providers to process data on our behalf, they do so as data processors under our instructions and are contractually bound to handle your data in accordance with applicable data protection principles.

For any questions, concerns, or requests relating to your personal data, you can contact us at support@3pattisky.ws. Our support team handles privacy-related queries with the same 24/7 availability as general account support.

3pattisky collects personal information through several channels: information you provide directly when registering or using the platform, information generated automatically through your use of the platform, and in some cases information from third parties such as payment processors or identity verification services. Here is a clear breakdown:

We do not collect sensitive categories of personal data such as racial or ethnic origin, religious beliefs, health data, or political opinions unless specifically required for a regulatory purpose and only with your explicit consent. We do not store full payment card numbers — card payment processing is handled entirely by our PCI-DSS compliant payment processor partners, who return only tokenised references to us.

3pattisky uses your personal data for specific, clearly defined purposes. We do not use your data for purposes incompatible with those disclosed here without informing you and, where required, obtaining your consent. The main purposes for which we process personal data are:

• Account Registration and Management: To create and maintain your 3pattisky account, verify your identity, manage your login credentials, and provide access to the platform's features and services.
• Transaction Processing: To process deposits and withdrawals, reconcile payment records, apply bonuses and promotions to your account, and maintain accurate financial records of your gaming activity.
• Identity Verification and KYC Compliance: To verify that you meet the minimum age requirement of 18 years and to confirm your identity as required under anti-money laundering obligations. This includes reviewing identity documents and, in some cases, conducting liveness checks through our verification partner.
• Platform Operation and Personalisation: To deliver a functional, personalised gaming experience — including remembering your preferences, displaying relevant content, maintaining your bet history, and ensuring the poker lobby displays accurate table data for your account tier.
• Customer Support: To respond to your queries, complaints, and support requests; to maintain records of our communications so that we can provide consistent support; and to train our support team on the basis of anonymised interaction data.
• Fraud Prevention and Platform Security: To detect, investigate, and prevent fraudulent activity, account takeover attempts, bonus abuse, collusion in poker, and other prohibited conduct. This includes analysing betting patterns and transaction data for anomalies.
• Responsible Gaming: To monitor your gaming activity for signs of potentially problematic behaviour and to enforce self-exclusion or limit settings you have applied to your account. This processing is in your interest and is something 3pattisky treats as a genuine obligation rather than a technical requirement.
• Platform Improvement: To analyse aggregated usage data to understand how players interact with different parts of the platform, identify technical issues, and inform product development decisions.
• Legal and Regulatory Compliance: To comply with applicable legal and regulatory obligations, including responding to lawful requests from financial intelligence authorities, courts, and law enforcement.
• Marketing Communications: To send you relevant promotional offers, tournament announcements, and platform updates — subject to your communication preferences. See Section 12 for full details on how to manage your marketing preferences.

Every instance of personal data processing at 3pattisky is carried out on the basis of a legitimate legal ground. The primary legal bases we rely on are:

• Contract Performance: Processing necessary to fulfil our contractual obligations to you under the Terms and Conditions you accepted at registration — including operating your account, processing transactions, and delivering the gaming services you signed up for.
• Legal Obligation: Processing required to comply with legal and regulatory requirements — including KYC/AML obligations, transaction record-keeping, and cooperation with lawful regulatory and law enforcement requests.
• Legitimate Interests: Processing carried out for legitimate business interests that are proportionate and do not override your fundamental rights — including fraud prevention, platform security, responsible gaming monitoring, and platform improvement through aggregated analytics.
• Consent: Processing where you have given specific, informed, and freely revocable consent — primarily for marketing communications and for certain non-essential cookies. Where we rely on consent, you have the right to withdraw it at any time.

3pattisky does not sell your personal data to third parties. We do not share your data with advertisers or data brokers. The categories of parties with whom we may share your personal data, and the reasons for doing so, are as follows:

• Payment Service Providers: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT banking partners, and card payment processors receive the transaction and identity data necessary to process your deposits and withdrawals. These providers receive only the minimum data required for the transaction.
• Identity Verification Partners: Where KYC verification is required, your identity documents and related biometric data are processed by our contracted identity verification partner. This provider processes data strictly under our instructions and applicable data protection requirements.
• Game Content Providers: Third-party game studios whose content is available on the 3pattisky platform receive limited technical data (such as session tokens) necessary for game operation. They do not receive your full personal profile.
• IT Infrastructure and Security Partners: Cloud hosting, content delivery, and cybersecurity service providers who process technical data as part of maintaining the platform's availability and security. These providers operate under data processing agreements with 3pattisky.
• Analytics Providers: We use analytics tools to understand platform usage at an aggregated level. Where individual-level data is processed by analytics tools, it is pseudonymised. We do not share identifiable personal data with analytics providers.
• Regulatory and Law Enforcement Authorities: Where required by law, we will disclose relevant personal data to financial intelligence authorities, regulatory bodies, courts, or law enforcement agencies. We will notify you of such disclosure where legally permitted to do so.

3pattisky uses cookies and similar tracking technologies to make the platform function correctly, to understand how players use the platform, and to deliver relevant content. Here is a straightforward explanation of the types of cookies we use:

You can manage your cookie preferences at any time through the cookie settings accessible in the platform footer. Please note that disabling essential cookies will prevent you from logging in and using core platform features. Disabling analytics and preference cookies will not affect your ability to play games or process transactions.

3pattisky does not use third-party advertising cookies. We do not allow advertising networks to place tracking cookies on the platform that follow you across other websites.

3pattisky retains personal data for no longer than is necessary for the purposes for which it was collected. The retention periods below reflect a balance between operational necessity, legal obligations, and respect for your data privacy:

• Active Account Data: Retained for the full duration of your account's active status, plus a minimum of 5 years following account closure, to satisfy financial record-keeping and anti-money laundering obligations.
• Transaction Records: Retained for 7 years following the transaction date, in line with financial regulation requirements applicable to gaming operators.
• Identity Verification Documents: Retained for 5 years following account closure. Where an account was closed due to fraud or AML concerns, documents may be retained longer pending resolution of any related investigation or proceedings.
• Customer Support Communications: Retained for 3 years from the date of the communication to enable consistent support and as evidence in the event of dispute.
• Gaming Activity Logs: Retained for 5 years following each recorded session, to support dispute resolution and responsible gaming monitoring obligations.
• Marketing Opt-In Records: Retained for the duration of active consent plus 3 years to demonstrate compliance with marketing permission requirements.
• Analytics Data: Aggregated and anonymised after 13 months. Individual-level technical data used for security and fraud prevention is retained for 24 months.

When data is no longer required and retention periods have elapsed, 3pattisky deletes or irreversibly anonymises it in a secure manner. Deletion requests submitted by account holders are processed in accordance with our legal obligations — some categories of data cannot be deleted during mandatory retention periods, and we will explain this clearly if it applies to your request.

3pattisky implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Key security measures include:

• Encryption of all data in transit using TLS 1.2 or higher. All connections to the 3pattisky platform are served over HTTPS.
• Encryption of sensitive data at rest, including identity documents and payment-related records.
• Access controls that limit staff access to personal data on a strict need-to-know basis. Administrative access to production systems requires multi-factor authentication.
• Regular security assessments of the platform's infrastructure and codebase, including penetration testing conducted by independent security professionals.
• Intrusion detection systems and real-time monitoring for anomalous access patterns.
• Contractual security requirements imposed on all third-party processors who handle personal data on our behalf.

You also play an important role in keeping your account secure. Use a strong, unique password for your 3pattisky account, do not share your login credentials with anyone, and log out from shared devices after each session. If you receive suspicious communications purportedly from 3pattisky that ask for your password or financial details, treat them as fraudulent and contact us immediately.

You have a number of rights with respect to the personal data 3pattisky holds about you. These rights are summarised below. To exercise any of them, contact us at support@3pattisky.ws. We will respond to verified requests within 30 days.

We take all data rights requests seriously and investigate each one properly. We may need to verify your identity before processing a request — this is to protect you and ensure that another person cannot access or delete your data without your authorisation. We will never use a rights request as a reason to treat you less favourably as a customer.

The 3pattisky platform is strictly intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under the age of 18. Our registration process requires a date of birth, and accounts where the stated age indicates the user is under 18 are not created.

Where 3pattisky discovers that an account has been created by a person under 18, or that an adult has allowed a minor to use their account, the account will be immediately closed and any funds held pending review in line with our Terms and Conditions and responsible gaming obligations. Identity verification procedures are applied to accounts where there is any doubt about the account holder's age.

If you are a parent or guardian and believe that a minor in your care has registered with 3pattisky, please contact us immediately at support@3pattisky.ws so we can take appropriate action.

Some of 3pattisky's third-party service providers — particularly cloud infrastructure, identity verification, and game content providers — may process personal data on servers located outside Pakistan. Where data is transferred internationally, 3pattisky ensures that adequate safeguards are in place to protect your data to an equivalent standard as would apply in Pakistan.

These safeguards include contractual clauses in our data processing agreements that impose specific security and privacy obligations on overseas processors, and selection of processors who are independently certified under recognised data protection frameworks.

3pattisky may send you promotional communications about new games, tournaments, bonuses, VIP Club rewards, and platform updates. We only send marketing communications to players who have consented to receive them, and we make opting out straightforward.

You can manage your marketing preferences at any time by:

• Logging into your 3pattisky account and updating your notification preferences in the account settings section.
• Clicking the unsubscribe link included in any marketing email we send you.
• Contacting our support team at support@3pattisky.ws and requesting removal from marketing communications.

Opting out of marketing communications will not affect transactional communications — we will continue to send you account-related messages such as transaction confirmations, deposit receipts, withdrawal notifications, and security alerts regardless of your marketing preferences, as these are necessary for the operation of your account.

We do not share your contact details with third-party marketers. All marketing communications sent under the 3pattisky brand come from us directly.

The 3pattisky platform integrates services from third parties including game studios, payment processors, and identity verification providers. While we choose our partners carefully and require them to meet data protection standards, 3pattisky is not responsible for the privacy practices of third-party services that operate independently under their own privacy policies.

Game content on the 3pattisky platform is provided by licensed third-party studios. When you play a game, limited technical session data is shared with the game provider to deliver the game and ensure correct credit of winnings. Game providers do not receive your full personal profile, financial history, or contact details.

This Privacy Policy does not apply to any website or service outside the 3pattisky platform, even if a link to that service appears in our communications. We recommend reading the privacy policy of any third-party service you use.

3pattisky may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes — changes that affect how we collect, use, or share your data in significant ways — we will notify you by email or via an in-platform notification at least 7 days before the changes take effect.

For minor updates such as clarifications of existing language, corrections of typographical errors, or structural reorganisation that does not change the substance of what is being communicated, we may update the policy without individual notification. The version number and effective date at the top of this page will always reflect the current version.

We encourage you to review this Privacy Policy periodically. Your continued use of the 3pattisky platform after a policy change takes effect constitutes your acknowledgement of the updated version.

If you have any questions about this Privacy Policy, about how 3pattisky handles your personal data, or if you wish to exercise any of the rights described in Section 9, please get in touch with us. We are here to help and treat every privacy-related enquiry with the same seriousness as other support matters.

• Email: support@3pattisky.ws
• Live Chat: Available 24/7 through the platform interface
• WhatsApp Support: Available during peak hours — contact via live chat to obtain the current WhatsApp number

For formal data rights requests, we recommend submitting by email with the subject line "Data Rights Request – [Your Name]" and including your account username, a description of your request, and a copy of an identity document so we can verify your identity before processing the request. We will acknowledge your request within 48 hours and provide a substantive response within 30 days.